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P.O. Box 1429
West Chester, OH 45071-1429
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Shipping & Delivery
Our Guarantee | Returns
Rush Shipment: Because of the high and fluctuating charges from UPS and FedEx for expedited shipment, we no longer offer 2nd Day Air or Next Day Air shipping.
Most orders are shipped within 48 hours of our receipt of them and take 5 TO 7 DAYS to arrive. This time can be longer in the holiday season, due to USPS and UPS delays. Allow extra time for Cathedral Size Icons, Banners, icons of prints in the CP or CH sizes and special large quantities of any item.
If you are not entirely satisfied with any item, return it to us within 30 days for an exchange or refund. (Exceptions: Only pre-authorized returns for custom items, including banners, CP and CH size icons, cathedral-size icons, and large or customized orders for other items.)
To ensure proper credit for your account, enclose a copy of the invoice in the box with the returned item, and indicate your reason for the return. All items must be returned in sellable condition.
For information about shipping and handling of Cathedral size icons, click here.