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P.O. Box 1429
West Chester, OH 45071-1429
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Our Guarantee | Returns
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Shipping & Returns
Rush Shipment: We offer rush service on in-stock, regular-sized items only. For 2nd Day Air, add $15.00 to our Standard Rates. Allow 3-4 business days for processing and delivery. For 2nd Day Air shipment of orders over $300.00, call for a quote. For Next Day Air, add $21.00 to our Standard Rates. Allow 2-3 business days for processing and delivery. For Next Day Air shipment of orders over $300.00, call for a quote.
Non-custom items are shipped promptly; allow extra time when ordering Cathedral Size Icons, Banners, icons of prints in the CP or CH sizes and special large quantities of any item.
If you are not entirely satisfied with any item, return it to us within 30 days for an exchange or refund. (Exceptions: Only pre-authorized returns for custom items, including banners, CP and CH size icons, cathedral-size icons, and large or customized orders for other items.)
To ensure proper credit for your account, enclose a copy of the invoice in the box with the returned item, and indicate your reason for the return. All items must be returned in sellable condition.
For information about shipping and handling of Cathedral size icons, click here.