International Shipping

Fedex Cross Border International Shipping

Through a new integration with our shipping partner FedEx Cross Border, Monastery Icons now offers international shipping to nearly every country around the globe. We are so pleased to offer international shipping to Canada, Australia, the United Kingdom and most European Countries, Mexico, most of South America, and many parts of Asia.

International Shipping Features Include:

  • Affordable international shipping rates
  • Costs are door-to-door and include shipping, insurance, duties and taxes - no surprises when your order arrives! (see below for exceptions) 
  • Charges are shown in your country’s currency
  • Arrival time in 7-14 business days, depending on your location. 
  • Easy and convenient tracking

It’s easy! When you arrive at the shopping cart, just click on the “Outside the US?” button in the lower right.

international shipping example

You’ll be taken to a Checkout where you can select your language and enter your address to view options for International Standard and International Express rates, with the estimated date of delivery. Your order confirmation will give you a link to track the progress of your order.

Take advantage of this new service with the world’s most respected shipping service, and open a Window Into Heaven anywhere around the globe! 

How it works

Your web order will ship from our Ohio distribution center within 48 hours and arrive in FedEx’s international hub within 5 days of your order date, and then fly on to your destination. The charge for your order will appear on your credit card will be identified as Fedex.

Order Status and Other Questions

You can track your order through the tracking link your order confirmation email. If you haven't received your order within 14 days of placing it, email your inquiry to fcbt-crossborder-consumer@fedex.com and include your order number.

For other questions, email customerservice@monasteryicons.com

Duties and taxes

If you do not see the duties and taxes for your order listed in your checkout screen, it is because the destination country does not include these charges in their arrangements with FedEx Cross Border. In these cases, you will be asked to pay the duties and taxes upon delivery of your shipment.

Exceptions

The following items are not available for shipment to customers outside the USA: mounted icons in 36” tall size or larger (note: you can order prints in this larger sizes), large statuary, original icons, and outdoor Stations of the Cross shrines.

If your destination country does not appear in the pulldown list of countries, it is because FedEx Cross Border does not service that country (for example, the Russian Federation).

International orders are not eligible for the shipping promotions advertised in our catalog, emails, or on our website.