Shipping & Returns
|$300.01 and larger||10% of subtotal|
Rush Shipment: We offer rush service on in-stock, regular-sized items only.
For 2nd Day Air, add $15.00 to our Standard Rates. Allow 3-4 business days for processing and delivery. For 2nd Day Air shipment of orders over $300.00, call for a quote.
For Next Day Air, add $21.00 to our Standard Rates. Allow 2-3 business days for processing and delivery. For Next Day Air shipment of orders over $300.00, call for a quote.
Non-custom items are shipped promptly; allow extra time when ordering Cathedral Size Icons, Banners, icons or prints in the CP or CH sizes and special large quantities of any item.
For information about international shipping, visit our International Shipping page
Shipping for Cathedral Size Icons
Cathedral-Size Icons are produced when ordered. Please plan ahead and allow 5 to 7 weeks for delivery. Shipping and handling for 19" and 24" icons are as per the regular charges in the chart above. Shipping and handling for 36" icons and higher are per actual actual cost. Call or email us for a freight estimate to your location.
Our Guarantee | Returns
If you are not entirely satisifed with any item, return it to us within 30 days for an exchange or refund. (Exceptions: Only pre-authorized returns for custom icons, including banners, cathedral-size icons, or larger, or custom quantities of other items.)
To ensure proper credit for your account, enclose a copy of the invoice in the box with the returned item, and indicate your reason for the return. All items must be returned in sellable condition.Monastery Icons
P.O. Box 1429
West Chester, OH 45071-1429